This page transparently explains how your personal information is collected, stored, and used when you use the r15 platform. Your privacy is our highest priority.
Last Updated: January 2025
When you create an account and use services on the r15 platform, we collect certain necessary personal information. This information is used solely to provide you with the best service, verify your identity, and ensure secure transactions. The information we collect includes your name, email address, mobile number, and account activity data. Additionally, device type, browser information, and IP address may be automatically collected while using the platform. This technical information helps improve the security and performance of the platform.
The r15 platform uses cookies and similar technologies to enhance your browsing experience. Cookies help keep your login session active and remember your preferences. You can control or disable cookies through your browser settings, though this may limit some platform functionality. We only use necessary and functional cookies and do not use third-party advertising cookies. We always follow a minimum data collection policy to protect your privacy.
R15 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, limited information may be shared with certain trusted partner organizations to provide our services, such as payment processors or technology service providers. Strict confidentiality agreements are maintained with these partners, and they may only use the information for specified purposes. Information may be disclosed in response to lawful requests from applicable laws or regulatory authorities in Bangladesh. In such circumstances, we provide only the information that is legally required.
R15 primarily operates to serve users in Bangladesh, and the highest security standards are maintained for data storage and processing. Some data may be stored on international servers due to technical infrastructure requirements, but applicable data protection standards are followed in such cases. We ensure that your privacy is protected in any data transfer. We use industry-standard encryption and security protocols to protect your data. We regularly review our systems and processes to ensure the security of your information.
As a user of r15, you have several important rights over your own data that we fully respect. You can view, correct, or update the information stored in your account at any time. You also have the right to request deletion of your data, though certain information may need to be retained for a specified period due to legal obligations. You may object to the processing of your data or request that processing be restricted in certain cases. To exercise these rights, please contact our support team.
Your personal information is retained only for as long as necessary. Information required to provide services is kept while your account remains active. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention. Once the retention period ends, information is securely deleted or anonymized. We always follow a minimum necessity principle when it comes to data retention.
R15 reserves the right to update this Privacy Policy as needed, and users will be notified in a timely manner of any significant changes. Continued use of the platform after a policy change will be considered acceptance of the new policy. The date of the latest update will always be noted at the top of this page. Please do not hesitate to contact our support team for any privacy-related questions or concerns. We are always committed to protecting your privacy and are ready to respond promptly to any inquiries.